Experience built across product, engineering, and growth

Design and develop modern web applications, build custom administrative systems, manage deployments, and deliver digital solutions for clients and personal projects.

Conducted research, analyzed business processes, developed operational improvements, and contributed to product and service innovation initiatives.

Coordinated administrative activities at headquarters, managed documentation, prepared reports, and supported organizational operations.

Led customer service operations, monitored team performance, handled escalations, and improved service quality standards.

Supported daily business operations, maintained administrative processes, and assisted cross-functional team activities.

Managed an online business, created digital content, handled marketing activities, and operated e-commerce sales channels.

Assisted customers with products and services, handled transactions, and provided daily customer support.

Managed administrative documents, prepared reports, organized company records, and supported operational processes.

Conducted field surveys, collected economic data, verified respondent information, and contributed to national economic census activities.

Handled sales administration, maintained customer records, prepared reports, and supported daily operational activities.

Managed personal blogs, created digital content, learned SEO fundamentals, and explored website customization through self-directed learning.